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Auto Repair Shop In Plainfield, IL

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What Car Should You Avoid Buying?

If your priority is reliability and low repair costs, be cautious with vehicles that have poor reliability records, expensive powertrains, recurring electrical problems, or costly known repairs. Based on the latest Consumer Reports reliability data, models deserving extra caution include the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60.

However, reliability can vary by model year, engine, transmission, trim, and maintenance history. A poorly rated vehicle may still be a reasonable purchase with the right warranty and price, while a normally reliable car can become a bad investment if it has been neglected or damaged.

Types of Cars You Should Be Careful Buying

Watch for these warning signs:

  • Poor reliability history
  • Brand-new or redesigned models
  • Complicated powertrains
  • Recurring electrical problems
  • Expensive engine or transmission repairs
  • Unresolved recalls
  • Poor maintenance history
  • Severe rust or accident damage
  • Salvage or flood history
  • Luxury vehicles with high maintenance costs

Consumer Reports also cautions buyers about being first to purchase newly introduced or redesigned vehicles because early models can experience reliability “teething” problems.

5 Cars That Deserve Extra Caution

According to the latest Consumer Reports predicted-reliability rankings, these vehicles are among the lowest-rated models:

Vehicle Predicted Reliability Score
GMC Acadia 14
Rivian R1T 18
Chevrolet Blazer EV 19
Mazda CX-90 Plug-in Hybrid 20
Genesis GV60 21

These scores represent a reliability snapshot, not a guarantee that every vehicle will experience problems.

1. GMC Acadia

The GMC Acadia received a predicted reliability score of 14, placing it at the bottom of the latest ranking.

Potential trouble areas on modern vehicles can include electrical accessories, infotainment, climate controls, sensors, suspension, software, and powertrain components.

Multiple smaller problems can become expensive because repairs may require diagnostic labor, parts, software updates, and specialized technicians.

If you’re considering a used Acadia, research the exact model year and have it professionally inspected before buying.

2. Rivian R1T

The Rivian R1T received a predicted reliability score of 18.

As a sophisticated electric pickup, the R1T relies on high-voltage batteries, electric motors, power electronics, charging systems, sensors, control modules, and software.

EVs eliminate many traditional gasoline-engine components, but they still contain complex systems that can require expensive diagnosis and repairs.

Before buying a used electric truck, check charging performance, battery warnings, electrical faults, climate control, suspension, braking systems, and service records.

3. Chevrolet Blazer EV

The Chevrolet Blazer EV received a predicted reliability score of 19.

As a relatively new EV platform, it includes extensive software, electronics, battery technology, and other systems that can experience early-production issues.

This doesn’t automatically make the Blazer EV a bad vehicle. However, buyers who prioritize proven reliability may prefer a model with a longer-established track record.

Check charging operation, warning lights, software updates, battery alerts, climate control, infotainment, and service history when considering a used example.

4. Mazda CX-90 Plug-in Hybrid

The Mazda CX-90 Plug-in Hybrid received a predicted reliability score of 20.

Plug-in hybrids combine a gasoline engine with electric propulsion, high-voltage batteries, charging equipment, power electronics, regenerative braking, and computer-controlled energy management.

That additional technology can mean more components to maintain and diagnose.

If simplicity is your main priority, understand that a plug-in hybrid generally has more systems than a conventional gasoline vehicle.

5. Genesis GV60

The Genesis GV60 received a predicted reliability score of 21.

The GV60 is a premium EV with sophisticated electronics, battery systems, charging technology, sensors, climate controls, and software.

Luxury vehicles can also have higher repair costs because specialized components and diagnostic procedures may be expensive.

A used luxury vehicle may have a low purchase price after depreciation while still carrying high ownership costs.

Why Be Careful With Brand-New Models?

A brand-new vehicle isn’t automatically more reliable than an older model. A major redesign can introduce a new engine, transmission, electrical architecture, software, sensors, suspension, and manufacturing process.

By the second or third production year, manufacturers may have addressed recurring issues through software updates, revised components, improved service procedures, and manufacturing changes.

If reliability is your top priority, waiting for additional real-world reliability data can reduce uncertainty.

Don’t Judge Reliability by Brand Alone

Don’t assume an entire brand is reliable or unreliable. Even manufacturers with strong overall reliability can produce individual models with problems.

Consumer Reports’ latest rankings place Toyota, Subaru, Lexus, Honda, and BMW among the top five brands for predicted reliability. However, you should still research the exact:

Year + Model + Engine + Transmission + Powertrain

Individual vehicles can perform very differently within the same brand.

Be Careful With Cheap Luxury Cars

A luxury vehicle that originally cost $60,000 may eventually sell for $20,000, but its maintenance costs don’t necessarily fall with its resale value.

You may still face expensive:

  • Parts
  • Electronics
  • Suspension components
  • Diagnostic procedures
  • Cooling systems
  • Turbocharged engines
  • Premium tires

Before buying an inexpensive used luxury vehicle, research common repairs and maintenance costs.

Avoid Cars With Poor Maintenance History

Even a reliable model can become a poor purchase if it has been neglected.

Look for records showing:

  • Oil changes
  • Brake service
  • Fluid maintenance
  • Tire replacement
  • Scheduled maintenance
  • Major repairs

A missing maintenance history doesn’t automatically mean the car is bad, but it creates uncertainty and should affect what you’re willing to pay.

Be Careful With Flood-Damaged and Salvage Cars

Flood damage can affect wiring, sensors, control modules, airbags, connectors, motors, bearings, and interior electronics. Corrosion may appear months or years later, creating difficult electrical problems.

Salvage or rebuilt vehicles can also be risky depending on the original damage and quality of repairs. Poor repairs may cause problems with alignment, airbags, wiring, sensors, suspension, and structural integrity.

Always have these vehicles professionally inspected before purchasing.

Don’t Ignore Engine and Transmission Problems

During a test drive, watch for:

  • Hard or delayed shifting
  • Transmission slipping
  • Engine knocking
  • Excessive smoke
  • Overheating
  • Poor acceleration
  • Unusual vibration
  • Warning lights

A professional pre-purchase inspection can identify problems that aren’t obvious during a short test drive.

What Should You Check Before Buying a Used Car?

1. Research the Exact Model Year

Look for reliability information specific to the year, engine, and powertrain.

2. Check the Vehicle History

Look for accidents, flood damage, salvage titles, multiple owners, service records, and odometer issues.

3. Inspect the Vehicle

Have the engine, transmission, brakes, tires, suspension, steering, cooling system, and electrical equipment checked.

4. Scan for Fault Codes

A diagnostic scan can reveal stored or pending problems that aren’t visible on the dashboard.

5. Take a Test Drive

Pay attention to shifting, braking, steering, acceleration, noises, vibrations, and warning lights.

6. Get a Pre-Purchase Inspection

A relatively small inspection fee can potentially save you thousands of dollars in unexpected repairs.

What Cars Are Better Bets for Reliability?

No vehicle is guaranteed to be trouble-free, but reliability-focused shoppers can start by researching brands with strong reliability histories.

Conventional hybrids have also performed well in recent reliability research. It’s important to remember that hybrid, plug-in hybrid, and EV are different technologies and can have very different reliability results.

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Frequently Asked Questions

What car should I avoid buying?

Avoid vehicles with poor reliability records, unresolved major problems, neglected maintenance, severe accident or flood damage, or repair costs that don’t make financial sense. Current reliability data also identifies the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60 as models deserving extra caution.

What is the most unreliable car right now?

According to Consumer Reports’ latest predicted-reliability ranking, the GMC Acadia has the lowest score among the vehicles listed, with a predicted reliability score of 14.

Should I avoid buying a first-year model?

If reliability is your priority, waiting can be a smart strategy. First-year vehicles and major redesigns can experience issues that manufacturers later correct.

Are expensive cars more reliable?

Not necessarily. Luxury vehicles can have sophisticated systems and expensive replacement parts, making repairs more costly.

Should I avoid electric cars?

Not necessarily. EV reliability varies by model. However, recent reliability research has shown more mixed results for EVs and plug-in hybrids than conventional hybrids.

Is a high-mileage used car always bad?

No. A high-mileage vehicle with excellent maintenance can be a better purchase than a low-mileage vehicle that has been neglected.

Conclusion

So, what car should you avoid buying? Rather than avoiding one specific brand, look for vehicles with poor reliability records, unresolved problems, neglected maintenance, severe accident or flood damage, or expensive known failure points.

Based on the latest Consumer Reports data, the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60 deserve additional caution from reliability-focused buyers.

The smartest purchase isn’t necessarily the cheapest car. It’s the vehicle offering the best balance of price, reliability, maintenance costs, repair costs, safety, and expected ownership life.

For Car Repair Plainfield IL, Car Repair Near Me, Auto Repair, Auto Repair Near Me, Automotive Repair, Brake Shop, Brake Repair, Brake Repair Plainfield IL, or Brake Service, contact Last Chance Auto Repair For Cars Trucks in Plainfield, IL.

Call 815-577-0327 for professional automotive diagnostics, maintenance, brake service, and car and truck repair.

What Are the Top 5 Most Unreliable Cars?

If you’re wondering which cars are among the most unreliable to own, the answer depends on the model year and reliability data. Based on Consumer Reports’ latest predicted-reliability rankings, five of the lowest-rated models are the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60.

Consumer Reports’ rankings evaluate potential problems across areas such as engines, transmissions, electrical systems, EV batteries, charging systems, climate controls, and in-car electronics.

A low reliability score does not mean every vehicle will fail. Individual condition, maintenance history, mileage, recalls, and model year can make a significant difference.

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The Top 5 Most Unreliable Cars

Rank Vehicle Reliability Score
1 GMC Acadia 14
2 Rivian R1T 18
3 Chevrolet Blazer EV 19
4 Mazda CX-90 Plug-in Hybrid 20
5 Genesis GV60 21

Consumer Reports uses a 1–100 scale, with higher scores indicating better predicted reliability. These vehicles were among the lowest-rated in its latest ranking.

1. GMC Acadia

The GMC Acadia ranks at the bottom with a predicted reliability score of 14. This midsize SUV appeals to families because of its passenger space, cargo capacity, and comfortable driving position.

Potential trouble areas in modern vehicles can include:

  • Electrical accessories
  • In-car electronics
  • Climate systems
  • Powertrain components
  • Steering and suspension
  • Software and controls

Repeated electrical or mechanical problems can lead to diagnostic fees, parts costs, labor charges, and multiple repair visits.

A low score doesn’t automatically make every Acadia a bad purchase. A well-maintained example with a strong service history may still be worth considering, but buyers should research the specific model year carefully.

2. Rivian R1T

The Rivian R1T received a predicted reliability score of 18. This all-electric pickup uses sophisticated technology and a relatively new vehicle platform.

Potential problem areas can include:

  • EV battery systems
  • Charging
  • Climate systems
  • Brakes
  • Electrical accessories
  • Electronics
  • Body hardware
  • Paint and trim
  • Noises and leaks

Electric vehicles have fewer traditional engine components but still rely on batteries, electric motors, power electronics, computers, sensors, cooling systems, and software.

Therefore, fewer mechanical parts do not necessarily guarantee better overall reliability.

3. Chevrolet Blazer EV

The Chevrolet Blazer EV received a predicted reliability score of 19.

Like many newer vehicles, the Blazer EV combines a modern platform with extensive software and electronics. New vehicle launches can sometimes experience reliability problems while manufacturers identify and correct early issues.

Used buyers should check:

  • Charging performance
  • Software updates
  • Warning lights
  • Climate control
  • Infotainment
  • Electrical functions
  • Battery-related warnings
  • Service records

A professional inspection and diagnostic scan can be especially valuable before purchasing a used EV.

4. Mazda CX-90 Plug-in Hybrid

The Mazda CX-90 Plug-in Hybrid scored 20 for predicted reliability.

Plug-in hybrids can be mechanically complex because they combine gasoline and electric propulsion. The vehicle may contain a gasoline engine, electric motor, high-voltage battery, charging equipment, regenerative braking, power electronics, and computer-controlled systems.

Consumer Reports has found that plug-in hybrids can produce more mixed reliability results than conventional hybrids.

That doesn’t mean every CX-90 Plug-in Hybrid will have problems. Buyers should focus on the specific model year, maintenance history, recalls, and condition.

5. Genesis GV60

The Genesis GV60 completes the list with a predicted reliability score of 21.

This premium EV includes advanced electronics, driver-assistance technology, charging equipment, and electric powertrain components.

Potential trouble areas include:

  • EV battery systems
  • Charging
  • Electronics
  • Climate systems
  • Electrical accessories
  • Body hardware

Premium vehicles can also have higher repair costs because specialized components and diagnostic procedures may be more expensive.

Are These Really the Worst Cars to Own?

Not necessarily.

A low reliability rating does not mean a vehicle is unsafe or guaranteed to break down. Reliability surveys measure reported problems across many vehicles and owners.

Model year also matters. Manufacturers regularly update software, engines, transmissions, wiring, sensors, and other components. A problem affecting one year may be corrected in another.

For used-car shoppers, researching the specific year, engine, transmission, and powertrain is more useful than judging an entire model by one rating.

Why Are Some New Cars Less Reliable?

Modern cars are more technologically advanced than ever. They may contain dozens of computers, hundreds of sensors, advanced driver-assistance systems, large infotainment systems, turbocharged engines, hybrid systems, and complex transmissions.

More technology creates additional components that can potentially fail.

Today’s reliability problems aren’t limited to engines and transmissions. They can also involve software, sensors, wiring, control modules, cameras, displays, and communication systems.

Are Electric Cars Less Reliable Than Gas Cars?

Not necessarily. Recent reliability research has shown more mixed results for EVs and plug-in hybrids, while conventional hybrids have generally performed well.

The powertrain alone shouldn’t determine whether you buy a vehicle. Reliability varies significantly from one model to another.

Common Causes of Car Reliability Problems

Electrical Problems

Faulty sensors, wiring, modules, batteries, and electrical connections can cause intermittent or difficult-to-diagnose problems.

Transmission Problems

Transmission repairs can be expensive because modern transmissions contain numerous mechanical, hydraulic, and electronic components.

Engine Problems

Oil consumption, cooling-system failures, timing-system issues, turbocharger problems, and internal engine damage can result in major repair bills.

Electronics and Software

Infotainment systems, cameras, displays, sensors, and software-controlled features are increasingly common sources of vehicle problems.

How Much Can an Unreliable Car Cost?

Repair costs vary significantly by vehicle and failure type.

Problem Potential Repair Range
Electrical repair $150–$2,000+
Sensor/module replacement $200–$1,500+
Suspension repair $500–$3,000+
AC repair $300–$3,000+
Transmission repair $2,500–$8,000+
Engine replacement $4,000–$12,000+
EV battery-related repair $1,000–$15,000+

These are broad estimates and actual prices depend on parts, labor, vehicle type, and the extent of the damage.

How to Avoid Buying an Unreliable Used Car

Before buying a used vehicle:

  1. Research the specific model year. Reliability can change after redesigns and updates.
  2. Review maintenance records. Look for regular oil changes, fluid services, brake work, and scheduled maintenance.
  3. Check recalls. Make sure outstanding safety or manufacturer recalls are addressed.
  4. Get a pre-purchase inspection. Have a professional examine the engine, transmission, brakes, suspension, electrical systems, and undercarriage.
  5. Test-drive carefully. Watch for warning lights, unusual noises, harsh shifting, vibrations, overheating, and electrical glitches.
  6. Consider repair costs. Luxury and specialized vehicles can cost more to repair even when the problem is relatively minor.

From Engine Troubles to Tire Woes

Frequently Asked Questions

What are the top 5 most unreliable cars?

Based on Consumer Reports’ latest predicted-reliability rankings, five of the lowest-rated models are the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60.

What is the #1 most unreliable car?

The GMC Acadia received the lowest predicted reliability score among these vehicles, with a score of 14.

Does an unreliable car always break down?

No. Reliability ratings reflect patterns across many vehicles. Individual cars can perform much better or worse depending on maintenance, mileage, condition, and previous repairs.

Are electric vehicles less reliable?

Not universally. EV and plug-in hybrid reliability has been more mixed in recent surveys, but individual models can vary considerably.

What should I check before buying a used car?

Research the model year, maintenance history, recalls, vehicle history, current condition, and expected repair costs. A professional pre-purchase inspection is also recommended.

Is buying an unreliable car ever worth it?

It can be, especially if the vehicle is affordable, has warranty coverage, a strong maintenance history, or features you value. However, you should be prepared for potentially higher repair costs.

Conclusion

So, what are the top 5 most unreliable cars? Based on Consumer Reports’ latest predicted-reliability data, five models near the bottom are the GMC Acadia, Rivian R1T, Chevrolet Blazer EV, Mazda CX-90 Plug-in Hybrid, and Genesis GV60.

However, a reliability ranking shouldn’t be treated as a simple “never buy” list. The specific model year, maintenance history, current condition, warranty, and expected repair costs are all important.

If you’re buying a used vehicle, a professional inspection can help uncover problems before you purchase. If your current vehicle is already experiencing issues, an accurate diagnosis can help determine whether repairing it makes financial sense.

If you need Car Repair Plainfield IL, Car Repair Near Me, Auto Repair, Auto Repair Near Me, Automotive Repair, Brake Shop, Brake Repair, Brake Repair Plainfield IL, or Brake Service, contact Last Chance Auto Repair For Cars Trucks in Plainfield, IL.

Call 815-577-0327 for professional automotive diagnostics, maintenance, brake service, and car and truck repair.

At What Point Is a Car No Longer Worth Repairing?

A car is generally no longer worth repairing when the cost of current and expected future repairs becomes greater than the vehicle’s value or the cost of replacing it with reliable transportation. However, there is no specific mileage, age, or repair amount that automatically means a car should be replaced.

A $5,000 repair may make sense on a well-maintained vehicle worth $20,000. The same repair may not make sense on a $6,000 vehicle that already needs several other major repairs.

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5 Factors to Consider

Before deciding whether to repair or replace your vehicle, consider:

  1. Vehicle value
  2. Repair cost
  3. Overall condition
  4. Maintenance history
  5. Potential future repairs

Looking at the complete picture is more reliable than focusing on one repair estimate.

Is There a Specific Repair Cost That Makes a Car Not Worth Fixing?

No. There is no universal dollar amount.

For example, spending $4,500 to repair a $25,000 vehicle in excellent condition may be reasonable. Spending the same $4,500 on a $7,000 vehicle with high mileage, severe rust, worn tires, and additional mechanical problems may not be.

The condition and future reliability of the vehicle are just as important as the repair price.

Is the 50% Rule Reliable?

The 50% rule suggests that you shouldn’t spend more than half a vehicle’s value on repairs. It can be a helpful guideline, but it isn’t an absolute rule.

A $5,000 repair on a $10,000 vehicle could still be worthwhile if the car is reliable and well maintained. Instead, compare the cost of keeping your current vehicle with the total cost of replacing it.

Compare Repair and Replacement Costs

Replacing a vehicle involves more than the purchase price. You may also have to pay for:

  • Down payment
  • Sales tax and registration
  • Financing and interest
  • Insurance
  • Maintenance
  • Repairs
  • Depreciation

If your current vehicle needs $4,000 in repairs but replacing it requires $20,000 or more, repairing the current vehicle may be the better financial choice.

When Is a Major Repair Worth It?

A major repair can make sense when the vehicle is otherwise healthy. Consider repairing it when:

  • The frame and body are in good condition
  • Rust is limited
  • The vehicle has been properly maintained
  • The engine and transmission are healthy
  • Tires and brakes are in good condition
  • The repair fixes the primary problem

A major repair can sometimes extend a vehicle’s useful life for several years.

When Is a Car Usually No Longer Worth Repairing?

Replacement becomes more attractive when several major problems occur at the same time.

For example, a vehicle needing an engine, transmission, suspension, brakes, tires, and air conditioning repairs may require more money than the vehicle is worth. Serious rust or structural damage can make continued investment even less practical.

Consider replacing the car when:

  • Repairs exceed its realistic value
  • Multiple major systems are failing
  • Severe structural rust is present
  • Major repairs happen repeatedly
  • Parts are difficult to find
  • The maintenance history is poor
  • You no longer trust the vehicle

Does Age or Mileage Matter?

Age and mileage matter, but neither automatically means a vehicle should be replaced.

A well-maintained car with 180,000 miles may be more dependable than a poorly maintained vehicle with 100,000 miles. Consider the service history, engine and transmission condition, rust, previous repairs, and overall condition.

Higher-mileage vehicles are more likely to need repairs involving suspension, cooling systems, electrical components, seals, hoses, and other parts. It’s important to consider what may fail next.

What Are the Most Expensive Car Repairs?

Major repairs that can significantly affect a repair-versus-replace decision include:

Repair Potential Cost
Engine replacement $4,000–$12,000+
Transmission replacement $3,000–$8,000+
Hybrid/EV battery $3,000–$15,000+
Major electrical repair $500–$5,000+
Air suspension $1,000–$5,000+
Head-gasket repair $1,500–$4,000+

Costs vary depending on the vehicle, parts, labor, location, and complexity of the repair.

Should You Replace a Car After Engine or Transmission Failure?

Not necessarily.

A $7,000 engine replacement could make sense on a vehicle worth $25,000 if the rest of the car is in good condition. However, the same repair may not make sense on a $6,000 vehicle that also needs tires, brakes, suspension work, and other major repairs.

The same principle applies to transmission replacement.

Don’t Ignore Rust or Structural Damage

Severe rust can make a vehicle unsafe and difficult to justify repairing. Pay particular attention to the frame, subframes, suspension mounting points, brake lines, fuel lines, and other structural areas.

Mechanical parts can often be replaced, but serious structural corrosion can affect the vehicle’s safety and long-term repairability.

How to Decide Whether Your Car Is Worth Fixing

Follow these steps before approving a major repair:

1. Determine Its Value

Compare your vehicle with similar cars based on year, mileage, trim, condition, and location.

2. Get a Detailed Estimate

Ask the repair shop to explain the diagnosis, required repairs, parts, labor, and expected repair life.

3. Identify Other Problems

Find out whether the vehicle has additional repairs that will be needed soon.

4. Consider the Next 12–24 Months

Estimate likely maintenance and repair costs rather than looking only at today’s bill.

5. Compare Replacement Costs

Determine the actual cost of another dependable vehicle, including taxes, registration, financing, insurance, and initial maintenance.

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Frequently Asked Questions

At what point is a car no longer worth repairing?

A car is generally no longer worth repairing when current and expected repair costs outweigh its value or the cost of obtaining reliable replacement transportation.

Is it worth fixing a car if repairs cost more than its value?

Not always. It may still make sense if the vehicle is otherwise reliable and replacing it would cost significantly more.

Is the 50% rule accurate?

The 50% rule is only a guideline. A repair costing more than half the vehicle’s value can still be worthwhile when the car is dependable and well maintained.

Should I repair or replace my car after engine failure?

Compare the engine repair cost with the vehicle’s value, condition, and other expected repairs. If the engine is the only major problem, repairing it may make sense.

How many miles is too many miles?

There is no universal mileage limit. Maintenance history and overall condition are more important than mileage alone.

Should I get a second opinion?

Yes. For expensive repairs, a second professional opinion can help confirm the diagnosis and determine whether repairing the vehicle is worthwhile.

Conclusion

At what point is a car no longer worth repairing? Usually, the answer comes when the cost of repairs and likely future problems outweigh the vehicle’s value, reliability, and replacement alternatives.

Don’t base the decision only on age, mileage, or one expensive repair. Consider the vehicle’s condition, maintenance history, rust, safety, current value, and expected future costs.

If you’re unsure whether your car or truck is worth fixing, Last Chance Auto Repair For Cars Trucks in Plainfield, IL can help diagnose the problem and explain your repair options.

For Car Repair Plainfield IL, Car Repair Near Me, Auto Repair, Auto Repair Near Me, Automotive Repair, Brake Shop, Brake Repair, Brake Repair Plainfield IL, or Brake Service, call 815-577-0327 for professional automotive diagnostics, maintenance, and repair.

 

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Couldn’t say anything better about these folks. I’d give 10 stars if I could. Their customer service, quick turnaround, and reasonable pricing is second to none. All I had to do was call them, tell them the issue, they towed my car that night and got it all done within 2 days. I’d recommend their services to anyone and will definitely be back if anything else comes up. Thanks again!
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Benjamin Chernivsky
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Not a shop I would give repeat business to. **Just updated the review because their reply to this review claimed they completed the job in 5-7 days, which is simply not true and I have evidence. Take a look at the 2 images I just uploaded. I texted the shop the morning I dropped my truck off: November 20. And there's also a copy of my receipt dated December 5 (when I picked up the truck). So, 15 days to get a 5 hour job done! "Family-owned" doesn't automatically mean good family and business values. There are plenty of families that thrive on manipulation and drama. I have zero reason to be dishonest here - they simply do not want to honor their warranty. Not for me. Stay away. Their big flaw here is communication: if they don't communicate the details, then they don't need to be held accountable. It's just plain manipulative and lacks accountability. They didn't go over the warranty details at all before they did the work, and they also said the part I brought them was a quality part. Original review: Last Chance took 2 weeks to repair a job that takes 5 hours, they reused old bushings and seals causing more leaks on my truck, and they ultimately denied warranty repair after the pinion bearing they replaced began to fail within 6 months. This job cost me $1600, so it was hard to hear them casually say no. There was no room for finding a middle ground, either. They had zero interest in finding a solution together. They said I had gone over the miles for the warranty, even though it was only 9 months after the repair by the time I brought it into Last Chance again. I had paperwork proving part failure earlier in the year - I began to hear bearing failure noise around 6 months after repair, but it took me a few months to figure out where the noise was coming from (I replaced tires, did an alignment, changed wheel bearings - did a lot of work hoping it wasn't the same issue). They literally didn't care about any of that. Last Chance had zero interest in hearing that the noise had developed within the warranty period. Bearings take a while to fail, and the noise slowly develops - they should know this as an established mechanical shop. But they expected me to act a very specific and certain way in order to follow their warranty guidelines. I'll never understand people who are not really helpful. And so the overall experience was Last Chance only cared about themselves, and I didn't really feel important as a paying customer. I ultimately found another shop who got the work done in just 2 days. It was night and day difference. The new shop was informative, honest, and understanding. They were also upfront and honest about their warranty terms and details. Last Chance experience felt patronizing and lackadaisical. Shop elsewhere and get perspective before giving your business to Last Chance. It wouldn't have taken much for them to make this a positive experience, but they seemed very uninterested in even trying.
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Auni Ausborn
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Last Chance Auto Repair saved the day (again). The brakes were shot, needed new front brakes and calipers for my SUV. Originally brought it somewhere else a few blocks away, and ouch, no way. Then I remembered the great service and prices I got over at Last Chance Auto Repair on my last visit. I'm glad I remembered them. Long story short, they did not disappoint. I will never go anywhere else again.
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Joel Coronado profile picture
Joel Coronado
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We had a small emergency when the alternator quit making power as soon as the battery light came on. Luckily I was across the street at Plainfield East High School. Very conveniently they had a tow truck there dropping off another vehicle. After the 1st call, I was towed over in about 20 minutes. Tested it right away and showed me the results. Ordered the alternator and I picked up my CR-V the next morning. All in all, great experience, and fair numbers. Highly recommend this garage.
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Melissa Swonke profile picture
Melissa Swonke
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They did an excellent job on replacing my struts, tie rods, wheel bearings, and alignment. Quick service that included a fair bill. Very responsive and on-point communication. I will definitely refer to family and friends.
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Francisca Estrada profile picture
Francisca Estrada
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Great family-owned and operated type of car repair shop. Top-notch customer service, high-end quality work, and the icing on the cake is the team at Last Chance Auto Repair.
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Christopher Burch profile picture
Christopher Burch
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This repair shop plays no games. Very informative almost educational and prices that are more than fair can be counted on. Saved me over $2000 on a transmission repair one trip and then on another saved me $600 when getting my brakes replaced. Good all around experience. My family and I are life long customers.
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Amanda Brown profile picture
Amanda Brown
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Great people, great prices, same-day service (when scheduled), and always there when needed. Brake service done right!
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Adam Durbin profile picture
Adam Durbin
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Excellent service at a great price! They got my struts replaced and alignment done the same day on this last visit. The staff was very helpful, honest, and knowledgeable. We bring all of our vehicles to Last Chance Auto Repair. Highly recommend!
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Francisco Mendez profile picture
Francisco Mendez
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I've been having starting problems for awhile now and then my starter officially took a turn for the worse. Bit the bullet and had no choice but to tow it to Last Chance Auto Repair in Plainfield. In and out with the quickness and as always an unfortunate but fair price tag included.

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Last Chance Auto Repair For Cars Trucks

4 days ago

Last Chance Auto Repair For Cars Trucks
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Family owned and operated since 1978, proudly serving Plainfield, Naperville, Bolingbrook, Romeoville, Joliet, Aurora, Chicago, and surrounding Chicagoland.

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Last Chance Auto Repair For Cars Trucks
12052 S Naper Plainfield Rd
Plainfield, IL 60585
815-577-0327

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Last Chance Auto Repair For Cars Trucks

1 week ago

Last Chance Auto Repair For Cars Trucks
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Last Chance Auto Repair For Cars Trucks

1 week ago

Last Chance Auto Repair For Cars Trucks
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Best Auto Repair Shop in Plainfield, IL

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Contact Us

12052 S Naper Plainfield Rd
Plainfield, IL 60585
(815) 577-0327
info@lastchanceautorepairs.com

Contact Us

12052 S Naper Plainfield Rd
Plainfield, IL 60585
(815) 577-0327
info@lastchanceautorepairs.com

Service Area

Plainfield, 60585, 60544, 60586, Naperville, 60564, Bolingbrook, 60490, 60440, Romeoville, 60446, Will, Kendall, DuPage, Counties. Our auto repair shop in Plainfield, IL, has been serving the local area plus all surrounding Chicagoland since 1978.

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Specialties

β€’ Computer Diagnostic β€’ Brake Shop β€’ Engine Replacement β€’ Transmission Rebuild β€’ Clutch Replacement β€’ Differential Rebuild β€’ Suspension Shop β€’ Steering β€’ Shocks & Struts β€’ Heating & Cooling β€’ Electrical β€’ Exhaust Shop β€’ Catalytic Converter Replacement β€’ Alignment β€’ Domestic & Foreign Vehicle Service β€’ Auto Repair In Plainfield, IL β€’ Auto Repair Shops Near Me β€’ Towing Service Near Me

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