Auto Repair Shop Reviews, Testimonials & Ratings

Looking for a quality auto repair shop in Plainfield, IL, near me? Searching for an auto repair shop you can trust Plainfield, Naperville, Bolingbrook, Romeoville, Chicagoland?

We are the quality you can trust & afford automotive repair shop in Plainfield, IL, that you’ve heard so much about. Every automotive repair shop that’s been in business for sometime has some kind of reviews, testimonials & ratings. The good, the bad, the ugly, everyone has an opinion and some people like sharing them. Wondering why people choose Last Chance Auto Repair for their repair & service needs?

Auto Repair Shop In Plainfield You Can Trust & Afford

Can you trust & afford the auto repair shop that you go to Plainfield, Naperville, Bolingbrook, Romeoville, Chicagoland? If not it’s about time that you check out the one and only, best auto repair shop near me, Last Chance Auto Repair. We want to be your automotive partner, the repair shop you call 1st, not only your 1st choice but your best choice.

Last Chance Auto Repair Reviews, Testimonials, Ratings

People, customers, friends, and family members have all written reviews about what we offer, how we offer it, and what we’re all about. Since we offer domestic & foreign vehicle services A-Z we actually can categorize our reviews pertaining to the service rendered. So to make a long story short I hope our reviews, testimonials & rating page helps you see then understand what team Last Chance Auto Repair is all about.

Best Auto Repair Shop In Plainfield, IL, Near Me

[RICH_REVIEWS_SHOW category=”Auto Repair In Plainfield” num=”6″]

Best Brake Shop In Plainfield, IL, Near Me

[RICH_REVIEWS_SHOW category=”Brake Repair Shop” num=”6″]

Best Transmission Shop In Plainfield, IL, Near Me

[RICH_REVIEWS_SHOW category=”Transmission Shop” num=”6″]

Best Engine Repair Shop In Plainfield, IL, Near Me

[RICH_REVIEWS_SHOW category=”Engine Repair Shop” num=”3″]

Best Oil Change Service In Plainfield, IL, Near Me

 
 
 
 
  EXCELLENT  
  
 Based on 417 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jack Piecuch 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Couldn’t say anything better about these folks. I’d give 10 stars if I could. Their customer service, quick turnaround, and reasonable pricing is second to none.

All I had to do was call them, tell them the issue, they towed my car that night and got it all done within 2 days.

I’d recommend their services to anyone and will definitely be back if anything else comes up. Thanks again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Benjamin Chernivsky 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Not a shop I would give repeat business to.

**Just updated the review because their reply to this review claimed they completed the job in 5-7 days, which is simply not true and I have evidence.  Take a look at the 2 images I just uploaded.  I texted the shop the morning I dropped my truck off: November 20.  And there's also a copy of my receipt dated December 5 (when I picked up the truck).  So, 15 days to get a 5 hour job done!  "Family-owned" doesn't automatically mean good family and business values.  There are plenty of families that thrive on manipulation and drama.  I have zero reason to be dishonest here - they simply do not want to honor their warranty.  Not for me.  Stay away.

Their big flaw here is communication:  if they don't communicate the details, then they don't need to be held accountable.  It's just plain manipulative and lacks accountability.  They didn't go over the warranty details at all before they did the work, and they also said the part I brought them was a quality part.

Original review:

Last Chance took 2 weeks to repair a job that takes 5 hours, they reused old bushings and seals causing more leaks on my truck, and they ultimately denied warranty repair after the pinion bearing they replaced began to fail within 6 months.  This job cost me $1600, so it was hard to hear them casually say no.

There was no room for finding a middle ground, either.  They had zero interest in finding a solution together.  They said I had gone over the miles for the warranty, even though it was only 9 months after the repair by the time I brought it into Last Chance again.  I had paperwork proving part failure earlier in the year - I began to hear bearing failure noise around 6 months after repair, but it took me a few months to figure out where the noise was coming from (I replaced tires, did an alignment, changed wheel bearings - did a lot of work hoping it wasn't the same issue).  They literally didn't care about any of that.

Last Chance had zero interest in hearing that the noise had developed within the warranty period.  Bearings take a while to fail, and the noise slowly develops - they should know this as an established mechanical shop.  But they expected me to act a very specific and certain way in order to follow their warranty guidelines.  I'll never understand people who are not really helpful.  And so the overall experience was Last Chance only cared about themselves, and I didn't really feel important as a paying customer.

I ultimately found another shop who got the work done in just 2 days.  It was night and day difference.  The new shop was informative, honest, and understanding.  They were also upfront and honest about their warranty terms and details.  Last Chance experience felt patronizing and lackadaisical.

Shop elsewhere and get perspective before giving your business to Last Chance.  It wouldn't have taken much for them to make this a positive experience, but they seemed very uninterested in even trying.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Auni Ausborn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Last Chance Auto Repair saved the day (again). The brakes were shot, needed new front brakes and calipers for my SUV. Originally brought it somewhere else a few blocks away, and ouch, no way. Then I remembered the great service and prices I got over at Last Chance Auto Repair on my last visit. I'm glad I remembered them. Long story short, they did not disappoint. I will never go anywhere else again.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joel Coronado 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a small emergency when the alternator quit making power as soon as the battery light came on. Luckily I was across the street at Plainfield East High School. Very conveniently they had a tow truck there dropping off another vehicle. After the 1st call, I was towed over in about 20 minutes. Tested it right away and showed me the results. Ordered the alternator and I picked up my CR-V the next morning. All in all, great experience, and fair numbers. Highly recommend this garage.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Melissa Swonke 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They did an excellent job on replacing my struts, tie rods, wheel bearings, and alignment. Quick service that included a fair bill. Very responsive and on-point communication. I will definitely refer to family and friends.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Francisca Estrada 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great family-owned and operated type of car repair shop. Top-notch customer service, high-end quality work, and the icing on the cake is the team at Last Chance Auto Repair.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christopher Burch 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
This repair shop plays no games. Very informative almost educational and prices that are more than fair can be counted on. Saved me over $2000 on a transmission repair one trip and then on another saved me $600 when getting my brakes replaced. Good all around experience. My family and I are life long customers.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Amanda Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great people, great prices, same-day service (when scheduled), and always there when needed. Brake service done right!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Adam Durbin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service at a great price! They got my struts replaced and alignment done the same day on this last visit. The staff was very helpful, honest, and knowledgeable. We bring all of our vehicles to Last Chance Auto Repair. Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Francisco Mendez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I've been having starting problems for awhile now and then my starter officially took a turn for the worse. Bit the bullet and had no choice but to tow it to Last Chance Auto Repair in Plainfield. In and out with the quickness and as always an unfortunate but fair price tag included.
  
 
  
 
 
 
 
   
 
 

Last Chance Auto Repair Reviews

Summary: “This auto repair shop is hands down my favorite.”

Google Review: “I have been to a bunch of auto repair service shops. They were so nice, they made me feel like family. Especially after they gave me more than a fair price on my tune up service. I will always tell everyone I know to go to Last Chance Auto Repair for all there services. They say you brake it we’ll fix it. How cute.” Reviewed By: Crissti

 Summary: “My Nissan car broke down at work, I didn’t no who to call.”

Google Review: “Looked up a towing service on internet. Last Chance Auto Repair came up not number one but it seemed like my cars Last Chance. So I called, they sent a tow truck, they were there in 20. It was at the auto repair shop in 30 minutes.

They looked at it right away, turns out my fuel pump went bad. They explained heat plus running it low on gas puts a little extra strain on my pump, probably the whole reason it went bad. They changed it and also the fuel filter. The lines were rotted to the filter so they replaced a few lines also. Price was okay. I called around there price was cheaper, job came with a 1 yr warranty, couldn’t ask for a more fair service. Unless I could of found a free fuel pump coupon, which I couldn’t. Thanks Last Chance Auto Repair.” Reviewed By: Jose Garcia

 Summary: “I would highly recommend this company.”

Google Review: “I have had several quality mixed with affordable experiences taking my vehicle to their auto repair shop in Plainfield Illinois. I was referred through a friend, whom also takes their vehicle in to get repairs at their shop. I would highly recommend this company for their quality service and fair prices.” Reviewed By: Nick Tabor

 Summary: “Family owned, priced right, low cost guarantee included.”

Google Review: “Our towing company tows to and from a lot of different auto repair shops in the local area. We’ve dealt with just about them all. There are pro’s and con’s to every repair shop. Over at Plainfield’s trusted Last Chance Auto Repair the pro’s more than out way the con’s so to say. Family owned, priced right, with a low cost guarantee included.

This is one of the few auto repair shops that we recommend to our customers. When our customers are in need of a local repair shop and they choose Last Chance Auto Repair there are quite a few things they can count on. One, the shop takes care of the tow, hence you don’t have to worry about it. Two you pay for the tow when your picking up your vehicle with a discounted tow rate included. Three the shop will look at your vehicle for free. Hence they’ll let you know what’s going on and with your approval schedule it accordingly. Four there are no storage fee’s unless your rude to them and take advantage of the situation.

Thanks for always being there for and taking care of our customers in the time of need.”

Reviewed By: Naperville Towing Company www.TowRecoverAssist.com

 Summary: “I had a great experience with Last Chance Auto Repair.”

Yelp Reviews: “I had a great experience with Last Chance Auto Repair.  I have never needed a real auto shop until now.  Up until now, my dad was my mechanic, since I drove newer cars that didn’t need more than regular maintenance.  I didn’t even know the first thing about calling a tow truck.  Who do I call?  Where do they take my car?

My husband’s car wouldn’t start on a Tuesday morning.  After replacing the battery, the car still would not start.  On Wednesday morning, I called Last Chance, who has their own towing service.  By Wednesday afternoon, tow truck driver Zach had picked up the car.

By Thurs afternoon, I spoke with Sheri who quoted me exactly what the problem was and the price.  She followed up with a 2nd phone call to tell me that, in order to replace the starter, they had to remove and replace something to get to the starter.  The heads up was appreciated; I like that I can trust this place to contact me before ringing up a bill in my name.

When all was said & done, replacing the starter (including some gaskets & something else), & the cost of the tow, minus the 10% off Yelp check-in deal, we spent around $450 – basically a car payment, which is by far better than being strapped with monthly payments.”

Reviewed By: Elite Yelper – Angela P.

 Summary: “These are guys that like to work on cars.”

Yelp Review: “I took my 2007 Nissan Altima to have my brakes fixed. Thought it might be a CV joint turned out to need new bearings and rotors. Price was what I had expected. The service though was excellent. I’ve had some clunker cars in the past and dealt with automotive repair shops a lot. I’ve had places that  have swindled me and made me feel stupid and I’ve had decent little repair shops that treat me like I’m a normal human being.

I’ve finally found my auto repair go to place they treated me like a normal person not some dumb woman that doesn’t know anything about cars. They filled my tires and topped all my fluids which I didn’t expect. These are guys that like to work on cars. They’re not out to swindle and tell you all the things you should have done. They tell you what needs to be done and what you might need down the road.” Reviewed By: Yelper – Michele V.

Summary: “Ron and his team are great!”

Yelp Review: “About two months ago, I needed a transmission rebuild and I found a guy to do the work much cheaper than anyone else… Unfortunately, it ended up being the worst experience I’ve had with a shop thus far. The prior trans failed within 3 weeks and instead of honoring his 1 year warranty, he dodged me completely, stopped answering my phone calls and disappeared… A TOTAL waste of time and a lot of money.

Frustrated, stranded, and in serious need of a good transmission shop, I found Last Chance Auto Repair in Plainfield Illinois and saw all the great reviews. Ron said he had a lot of experience with Honda transmissions and that he’d get me back up and running.

Sure enough, within 5 days the car was ready and it’s been running perfectly ever since! I’m extremely satisfied with LCA (Last Chance Auto) and would definitely recommend them to anyone in need of good work. Thanks again guys!” Reviewed By: Yelper – Fernando R.

 Summary: “Thanks Last Change Auto Repair!”

Yelp Review: “I took my 2007 Chevy Tahoe LTZ in because the rear air ride shocks were not holding any air in their bags. Now I thought I did my homework on the Internet looking for these shocks which range from 550.00 to 800.00 each.

Well I called Ron, the owner of Last Chance Auto Repair, and told him about a few that I researched and I needed mine replaced, he immediately advised me that I should go with an AC Delco brand and he needed to see my truck to determine which model to order.  He advised that he had tried them all before realizing that this Air Ride should was of the best quality and they fit and work. To make a long story short he found the right shocks and also found a bad front barring, I knew I heard a weird noise when driving over 45 mph.

Ron called and told me he would change it with a quality one. I picked my truck up and the ride is solid. Now I will say this to all those woman who are afraid of going to a auto garage without the help of a man, Ron is your man, he will take good care of you and will not hassle or rip you off.

Men if you are looking for a quality service garage and want your vehicle checked out thoroughly, then I recommend that you go see Ron and lets not forget his son Corry, he’s a great and friendly guy too. Forever on the road and keeping the petal to the metal, thanks to Last Chance Auto Repair, your friend, Greg.” Reviewed By: Yelper – Gregory G.

Summary: “Top Notch Plainfield Auto Repair Service.”

Citysearch Reviews: “Now she didn’t suggest it, I over heard her being a little snoopy. LOL, so I looked them up on the internet Citysearch and the rest of the internet had a lot of positive things to say. A couple negatives but that is normal for being in business for such a long time. They are very kind, they even gave me a ride to work.” Reviewed By: Nancy Reese

Summary: “Auto Repair Plainfield, Naperville, Bolingbrook, IL.”

Citysearch Review: “My car has been acting strange as of late. My father told me it was probably going to be a fuel pump. I thought lets test this theory and bring it to an auto repair shop for the proper testing. We found Last Chance Auto Repair on the internet, what a nice looking website. Real nice on the phone. Ron diagnosed it almost over the phone.

Arrived the following day for the scheduled appointment we made. My father, Ron and the team member that diagnosed it concluded all the same fate. It was the fuel pump and there price was far more fair then the rest. There was no charge for the diagnostic service.

Bingo! Just like the previous review on here stated.

I can’t believe the one star rating everyone knows credit cards have theft protection. My aunt actually used this place to rebuild her transmission in there dodge mini van a year or so back. There positive comments, referral and the internet positiveness made it more than an easy choice. Well they even changed our fuel filter for free just to out do the estimate that we received from the other repair shop. Just to go that extra step to make sure as a new customer we are more than happy.” Reviewed By: Jason Blaine

Summary: “I was very pleased with their customer service.”

Yahoo Reviews: “Last Chance Auto Repair they even gave me a ride to work when I was In need. Also the attention and response they gave to my Mercedes Benz was like no other. It only needed a brake service but they taught me so much about my vehicle. Saved my brake rotors and me me three hundred just on parts. They didn’t overcharge.” Reviewed By: Russ

Summary: “I wanted to try this shop for a long time.”

Yahoo Review: “I went today for a minor maintenance item and got VIP treatment like I was their long-running deep pockets customer. The cost was reasonable, the fix was quick, but the personal touch was exceptional.  From the greeting to the finish (I waited for the vehicle), everyone I encountered was pleasant, personable, and efficient. I recommend them highly as people and craftsmen.” Reviewed By: Joseph

 Summary: Check out Last Chance Auto Repair’s BBB A+

BBB Reviews: “Last Chance Auto Repair in Plainfield, IL, hooked me up on my brake job, shocks and ball joints. They were quick and inexpensive. They are family owned and priced right.” This customer had a POSITIVE experience with this business. This customer WOULD recommend the business to a friend, family member, neighbor or colleague.

Reviewed By: Kevin M. from over at A.E. Honey

Summary: “I’ve been doing business over at Last Chance Auto Repair ever since I moved to Bolingbrook, and I always will.”

Customer Lobby Reviews: “Last Chance Auto Repair is excellent! I’ve been doing business there ever since I moved to Bolingbrook. They’re always decent. Ron, the owner, is my neighbor, and I met him when I first moved in, and that’s all I needed when deciding who to take my car to. I will always use Last Chance. They’re super people.” Reviewed By: Rick K.